Frequently Asked Questions

Get answers to common questions about Relaxer.

Most clients schedule touch-ups every six to eight weeks, depending on growth rate and previous chemical history. Your stylist evaluates new growth and hair condition to recommend a safe timeline and prevent over-processing.

No, the Relaxer service focuses on root smoothing and textural change only; hair length isn't cut. If you want a trim or haircut, please book that service separately or ask your stylist to add it to your appointment.

Often yes, but it depends on the type and timing of previous coloring. Inform your stylist about any color services, recent highlights, or chemical history. They’ll perform a consultation and strand test to ensure hair integrity before proceeding.

Expect about one and a half to three hours depending on hair length, density, and processing needs. Consultation, root application, neutralizing, conditioning, and styling are included. Your stylist will provide a precise timing estimate during assessment.

Wait at least two to three days before washing or heat styling to allow bonds to settle. Use gentle, sulfate-free shampoos, deep conditioners, and protein-moisture balancing treatments. Schedule regular conditioning appointments to maintain strength and elasticity.

Usually no; combining chemical services increases risk of damage and unpredictable results. If needed, your stylist will recommend sequencing services across separate appointments or perform careful testing. Always disclose any prior treatments so we can plan safely.