Frequently Asked Questions

Get answers to common questions about Single Process.

Most Single Process appointments take about 45–75 minutes, depending on hair length, thickness, and whether a consultation or color correction is needed. We’ll factor timing when booking to ensure adequate time for an even application and finishing style.

Yes — when matched correctly, single-process color can effectively cover a high percentage of gray depending on hair texture and previous color. Our stylists assess gray level and may recommend a permanent formula or root touch-up for optimal, long-lasting coverage.

Single Process is best for depositing color or slightly darkening; lifting several levels lighter usually requires bleaching or a high-lift service. If you want lighter hair, we’ll discuss safe options and a staged plan to protect hair integrity.

Use color-safe, sulfate-free shampoo and conditioner, wash with cool water, and limit heat styling. Apply UV protection and a weekly color-preserving treatment. Follow stylist recommendations and schedule maintenance to keep tone rich and avoid premature fading.

Touch-up frequency depends on your natural regrowth rate and contrast with the chosen shade; typically every 4–8 weeks for roots. Lower-contrast or darker shades can extend time between visits. Your stylist will recommend a schedule based on your hair and lifestyle.

We assess hair condition before coloring. Single Process can be safe on previously treated hair with careful formulation and conditioning treatments. Severely damaged hair may require restorative services first; we’ll recommend treatments or alternatives to protect hair health.